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At Eurotech, we stand behind the quality and durability of our products. Our commitment to excellence ensures that every item we offer meets rigorous quality standards. This is why we are proud to offer an industry-leading warranty policy to support and protect your purchases.
We offer a comprehensive 25-year warranty on most products, underscoring our confidence in their quality and longevity. This warranty guarantees that the products you purchase from us will be free from manufacturing defects in material and workmanship under normal use for 25 years from the date of purchase.
Please note that not all products are covered under the 25-year warranty. Products with specific warranty terms will be clearly stated on their product pages. We encourage our customers to review the product details thoroughly to understand the warranty coverage.
Understanding the intricate nature and usage of machinery and electronic products, these categories are covered by a distinct warranty period. All machinery and electronic products are warranted for a period of 1 year from the date of purchase, covering defects in material and workmanship under normal use.
Our warranty covers defects in material and workmanship under normal use. If a product fails due to a manufacturing defect within the warranty period, we will repair, replace or refund the product without charge (all subject to approval).
If you believe your product has a defect covered by our warranty, please get in touch with our customer service team by email or phone. You will be asked to provide the following:
Our team will assess your claim and guide you through the warranty process. We aim to resolve warranty claims swiftly and satisfactorily.
Eurotech is dedicated to supporting your business by providing high-quality hardware and accessories. Our warranty policy reflects our commitment to your success and satisfaction. Should you have any questions about our warranty policy or require assistance, our exceptional customer service team is here to help.
